SERVICE QUALITY IN PHARMACIES OF BISHKEK SITY: WHAT HAS CHANGED IN 2 YEARS?
Abstract
This article represents comparative results of research of professional pharmaceutical counseling to buyers and assessment of customer service quality of medicines in pharmacies of Bishkek sity for 2011 and 2013 years.
Keywords:
pharmacist, buyer, drug, pharmacies, counseling, quality of service.References
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